Head of Human Resources

A senior GL Manager and the number two in the HR team. The post holder will deputise for the Director of Human Resources as well as co-partnering with team on delivery of strategic initiatives. A true HR generalist, providing all-round operational support, progressing organisation development plans to attract and stretch diverse talent and drive staff engagement. 

You will be the “go to person” for Technology team employees for day-to-day support as well as a key HR contact for all sites, in all aspects of people plans to include recruitment, performance management, learning and development, employee relations and reward. You will also partner with other senior managers across the GL business on a variety of HR and business initiatives

The Role:

  • Support the HR Director and wider GL with strategic decision making, including company growth and acquisition activities
  • Support the HR Director and wider team on pay and reward strategy and programmes
  • Develop and maintain strong, dependable relationships with stakeholders and be viewed as a trusted and specialist advisor
  • Lead and contribute to OD and change management projects while keeping efficiency at peak
  • Develop the Development recruitment and retention strategies using innovative approaches to attract the best diverse talent and drive Houghton retention activities
  • Coach managers to enable them to drive effectivity, staff development and performance management programmes
  • Advise on employee relations cases, interpreting and guiding on employment legislation to achieve best practice and facilitate resolutions.
  • Work with the Technology leadership team to build development plans to grow technical and leadership capability 
  • Update and advise the HR Director and CTO with monthly people related KPIs 
  • In conjunction with the Technology leadership team, lead on Technology staff engagement initiatives to drive the performance culture 
  • Collaborate with and support the development of the HR team, mentoring and sharing best practice

Hours: Full time, 37.5 hours per week

Salary: Competitive

What we are looking for:

  • Ability to communicate concisely, and persuasively in writing and verbally; a good listener.
  • Strong organisational skills and attention to detail, resourceful and adaptable
  • Planning and prioritising work to meet commitments aligned with organisational goals
  • Commercially astute and experienced in partnering with non-HR stakeholders in business decision-making
  • Analytical and data driven approach; able to develop and use metrics to support the business case
  • Ability to deal with confidential matters sensitively and diplomatically and in accordance with policy and best practice
  • Strong stakeholder management and ability to influence at all levels; achieving buy-in and engagement
  • Able and willing to travel to other offices on a regular basis
  • Flexible approach to working hours and practices
  • Be a strong role model and an ambassador for HR
  • Previous senior HR generalist 
  • Previous experience in working in technical/software development sector 
  • Experience using Microsoft Outlook, Teams, Excel and PowerPoint, with an ability to produce HR information and data, and use initiative to present metrics in a meaningful way.
  • Respect for confidentiality in accordance with the Company’s guidelines and Data Protection Act
  • Demonstrates a robust and resilient working style


  • Access to a benefits and discount platform with access to 1000’s of discounts at retailers, leisure attractions and restaurants (GLEe provided by Reward Gateway)
  • BUPA Healthcare, Life assurance, Permanent health insurance
  • On site gym (Brentford office), weekly fruit platters, free parking facilities
  • Pension scheme with enhanced employer contributions
  • Season ticket loan, childcare assistance, EAP
  • Generous annual leave (including a day off for your birthday)
  • Flexible working arrangements
  • Covid-19 compliance/safe, managed, working environment



The Evolve Building
Signet Way
Rainton Bridge Business Park 
County Durham

How to find us?

By Road 
If travelling on the A19, join the A690 towards Durham for approximately 3.5 miles and exit at the junction for Rainton Bridge.   

If travelling on the A1, take junction 62 to join the A690 towards Sunderland for approximately 3.7 miles and come off at the Rainton Meadows junction.