Operations and Research Assistant

We are currently seeking an Operations and Research Assistant to join our International Partnerships team. The successful candidate will provide support to our partners in China, the Middle East, and Europe so that they can operate smoothly, grow their revenue, and develop in line with GL’s strategic interest. This support will be in the administrative and operational areas, and in the China marketing effort.

The Role:

The main responsibilities will include:

  • Liaising with our international partners to ensure smooth operations with their customers in terms of testing set-up, test process, and reporting 
  • Coordinating schedules and content for the training of international partners’ staff
  • Helping to resolve Testwise local issues in China – liaising with the Tech Support team and our China partners
  • Supporting our China partners with marketing material – liaising with the UK Marketing team
  • Sourcing and collating feedback and insight from partners’ schools customers – liaising with the Marketing, Insights and Product teams
  • Researching specific educational areas for key markets – largely China-focused
  • Assisting with invoicing and usage administration – in liaison with Finance
  • Providing Chinese interpretation and translation for day-to-day meetings and documents (NB the role does not require highly technical, large-scale or high-stakes interpretation or translation work) 
  • Assisting other GL teams where required – in particular the Product, Marketing, International Schools, Tech Development and Tech Support teams

What we are looking for:

  • Fluent Chinese speaker and writer
  • Fluent English speaker and writer
  • Good understanding of China education system
  • Good basic IT skills
  • Knowledge of schools assessment’s

Location: Flexible/Hybrid Working

Hours and FTC contract length: 20 hours per week; up until June 2022.

Salary: £14,641.00 per annum

Benefits:

  • Access to a benefits and discount platform with access to 1000’s of discounts at retailers, leisure attractions and restaurants (GLEe provided by Reward Gateway)
  • BUPA Healthcare, Life assurance, Permanent health insurance
  • On site gym (Brentford office), weekly fruit platters, free parking facilities
  • Pension scheme with enhanced employer contributions
  • Season ticket loan, childcare assistance, EAP
  • Generous annual leave (including a day off for your birthday)
  • Flexible working arrangements
  • Covid-19 compliance/safe, managed, working environment

If you are interested, please click apply here or if you would like to know more please email [email protected].

Location

Vantage London

1st Floor Vantage London
Great West Road
Brentford
TW8 9AG

How to find us?

Travel details can be found here: https://www.vantage-london.co.uk/connectivity/